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Massage Therapy


Are the Massage Therapy Services provided eligible for Extended Benefits?

Yes. All Registered Massage Therapists are eligible.

Do you provide Online booking?

Yes. Some of our therapists offer this option for booking.

Does your facility meet COVID-19 safety standards?

Yes. We are mandated by our governing body the College of Massage Therapists of BC to follow a set of safety standards. These standards are in accordance with the Provincial Health Officer of BC. We are also following the recommendations of the Massage Therapy Association of BC and Worksafe BC to meet to ensure public safety and meet liability requirements.

What is massage therapy?

Massage has been around for centuries.

The Chinese developed massage as a therapeutic tool over 4,000 years ago

There are Egyptian wall paintings estimated at ~2,330 BC that depict a physician’s practice of massage.

The ancient Greeks and Romans used massage as one of their principal means of healing and relieving pain.

In the early 5th century BC Hippocrates- the father of medicine- prescribed its use and wrote “The physician must be experienced…in rubbing…for rubbing can bind a joint that is too loose and loosen a joint that is too rigid.”

After the fall of Rome in 5thC AD the western world lost touch with the use of massage.

The Arabians continued to study classical teachings of the healing arts.

Shiatsu was introduced to the Japanese Buddhist monks in the 6thC.

Ancient Tibet developed its own style of massage.

Western massage was revived in the 6thC through the work of a French doctor, Amrobise Pare.

At the beginning of 19thC, a Swedish fencing master named Per Henrik Ling combined his knowledge of gymnastics and physiology with ancient techniques, creating smooth kneading manipulations, small circular movements and brisk rapid blows.

Massage therapy has evolved greatly in the last century combining ancient techniques with current understandings of anatomy and physiology. There are new modalities and styles evolving constantly combining all different approaches.

Massage Therapy now is defined as a combination of art and science.

What are the benefits of massage therapy?

The benefits of massage are innumerable. Massage can help you maintain physical, mental, and emotional well-being. Massage may be the oldest of health treatments, many discomforts can be recognized and treated by direct contact with skin.
Working with the body to release physical holding patterns and tension has had proven positive results for all kinds of conditions and symptoms, including and not limited to:

  • Headaches
  • Migraineshronic Pain
  • Acute Pain
  • Whiplash
  • Fibromyalgia
  • Depression
  • Sleep Disturbance
  • Low Back Pain
  • Sciatica
  • Plantar Fasciitis
  • Sprains
  • Strains
  • Frozen Shoulder
  • Carpal Tunnel
  • Tendonitis
  • TMJ
  • Thoracic Outlet Syndrome
  • Digestive Disorders
  • Respiratory Conditions
  • Stress
  • High Blood Pressure
  • Chronic Fatigue
  • Chronic Myalgia
  • Osteoarthritis
  • Postural Discrepancies
  • Post Surgery
  • Pregnancy
What are the different types of massage therapy?

There are many different modalities that massage therapists can train in to hone their skills, that is what makes each therapist unique and different from each other. Please refer to the biographies of each of our therapists to get a more clear understanding of what experience and techniques the therapists at Phi have to offer.

How often will I need to book a massage?

Each person’s need is very individual. It will depend on the reason for your visit and how active you are in potentially recreating injury. As an example, an office worker will have very different needs compared to a mechanic. Your therapist can advise you on the regularity of treatments.

Massage has the greatest benefits over time. The therapeutic effects of massage are cumulative, so the more often a person gets a massage, the better he or she will feel and the more quickly one’s body will respond. If you are getting a massage to address chronic muscular tension or recovery from a soft tissue injury, more than one session is usually needed, so be prepared to schedule several sessions.

Should I alert anyone to any physical ailments or special needs I may have?

Each guest is unique. Please let us know in advance of special conditions we should be aware of such as pregnancy, HBP, heart conditions, etc. This will allow us to further personalize your service.

What shall I bring?

Sometimes it is advised to bring a pair of comfortable shorts and for women a sports bra.

How early shall I check in?

Please ensure you have filled out your Intake Forms prior to arrival and arrive at your scheduled time.

What can I expect at a first massage visit?

You can expect to fill out a waiver form upon arrival.
At your initial visit, your therapist will review your Intake Form with you to assess your goals for treatment. Once this is determined, you will be asked to get onto the table for your massage experience.
At the conclusion of your massage experience, you can expect to feel changes for up to four days. It is important to drink lots of water after a massage and you are encouraged to call if you have any questions or concerns.

What kind of Massage oil do you use?
Not all forms of massage require oil and there are many types of oil used for massage.
Many are a blend of a number of different carrier oils. Therapists at Phi primarily use Grapeseed oil. It is found to have a very low allergic response. Therapists at Phi also use Essential oils.

  • Grapeseed oil is rich in linolic acid (an essential fatty acid) – important for skin and cell membranes. It is purported to have regenerative and restructuring qualities and has great skin moisturizing properties. This is a fine, non-greasy, textured oil with a slightly sweet hint of a nutty aroma and with a satiny finish. It contains vitamins, minerals, and protein, GLA and a small amount of vitamin E.
  • Essential Oils are essences and scents derived from all-natural ingredients that have varying effects on the body. Essential Oils are only used when no allergies are present and specifically requested or indicated.
What are some Complementary Therapies to Massage?

There are many Complementary Therapies that work very well in conjunction with Massage Therapy.
Some highly recommended therapies are Allopathic Medicine, Acupuncture, Chiropractic Care, Physiotherapy, Kinesiology, Naturopathic Medicine, Counselling, Pilates, and Yoga.

Do I really need a massage?

Many people consider massage a pampering experience, but it has important health benefits. In fact, you get the most benefit when it is part of your regular wellness routine.

Let’s face it, most people spend more time on their cars than on themselves. Wellness Centers provide stress-free, non-competitive experiences in settings that promote rest and relaxation. They offer a time all too rare these days – to focus on you, take better care of yourself and totally unwind.

Ultimately a massage experience is unique for each person. Massage therapists cater to people who want to improve their mind, body and spirit, all you need to do is start looking for the right therapist for you. Just remember, despite their variety of offerings, they all have one thing in common – they all specialize in wellness.



Does acupuncture hurt?
Generally no, acupuncture does not hurt. The needles are very thin. However, the sensation of DeQi or “grabbing the Qi” is a unique experience which, for some, may be felt quite intensely as the needle is inserted into some points, this feeling will dissipate almost instantly. This usually happens if there is a blockage, other insertions at these points, following the initial intensity, may not be felt at all as the necessary healing has occurred. Some may feel the sensation travel along the meridians.
What are meridians?
Meridians are pathways that transport Qi throughout our bodies. They function as a network which interconnects all parts of the bodymind.
How many treatments does it take to get results?
This depends on the individual however most people will experience results after the first treatment such as decreased pain in the body, lowered anxiety levels, and feelings of calm and well-being. Treatment plans will be created for each individual case.
What are the benefits of preventative medicine?
A skilled acupuncturist will be able to treat conditions at a mild level, addressing them before they become major issues. This allows for greater quality of life.
Are there any side effects to acupuncture treatment?
After acupuncture treatment, some patients may feel drowsy, if so it is advised they go for a walk before driving. Minor bleeding or bruising may occur in about 3% of treatments, bleeding is minimal and stops when the acupuncturist applies pressure to the site. Existing symptoms may worsen after treatment in about 3% of patients, this is know as a “healing crisis” and can lead to a breakthrough in the patient’s healing. Fainting may occur but is extremely rare, it is advised not to attend your acupuncture session when hungry or extremely fatigued.
What conditions can acupuncture treat?
Acupuncture can treat a variety of conditions including musculoskeletal issues, mental and emotional health concerns, internal organ disorders, and systemic or idiopathic conditions.


Are the Counselling Services provided eligible for Extended Benefits?

No. Although experienced in working with clients Britta Frombach is not Accredited.

Are online sessions available?

Yes. Confidential online sessions are scheduled once a time is arranged.

How do I choose the right therapist for me?

It is important to have an idea of what your seeking assistance with and to then research who might be a fit with what you are looking for. Asking friends for referrals if you feel comfortable with that approach can be very helpful as well. Once you have a few names of therapists, and you’ve done some research, it is important to get a sense of which therapist resonates the most with all the things you’re looking for as you learn more about them. It may take some time to ‘interview’ more than one therapist or even for more than one session before getting a sense of if it is a good fit for you. There are so many therapists and so many modalities and only one you. Take care to take the time to find the fit for you.

How many sessions do I need?

There are different approaches to this in therapy. Britta Frombachs’ approach is client-driven. She may make some suggestions from her experience, but ultimately it is up to the client to get a sense of what works for them.

How do I know that this will work for me?

Everyone is different. However, when you feel comfortable with your therapist, and the right treatment approaches are used, there is a very good chance that you will experience transformation. Britta has a great deal of experience assisting her clients to develop trust in themselves and to feel empowered to make changes that support their growth.

What will happen during sessions?

At the initial visit, the reasons that you have decided to come for counselling will be discussed, and then a reflection of how you arrived to these issues will be considered. This will be built upon in subsequent sessions.

Events & Workshops

How can I find out more about workshops & events offered through Phi?

When there is a new event being offered through Phi, a Newsletter with detailed information is distributed. If you would like to be included in those distributions, please subscribe using the link on our website.

Is everyone eligible to attend all workshops & events offered through Phi?

Every event produced by Phi has different criteria of eligibility around attendance. Please refer to each event to read the parameters and contact us if you have further questions.

How do I register for workshops & events offered through Phi?

Every event produced by Phi has different criteria for registration. The criteria for each one will be clearly outlined in the newsletter announcing each event or workshop. If you would like to subscribe, please use the link on our website. If you are interested in registering for an event that has open eligibility, please contact Britta to express your interest and begin the process of registration. If you are interested in attending an event/workshop that requires being a client of Britta, you can contact her to book an appointment. Please note, there is a waiting list.

How much do the workshops and events cost?

Every event produced by Phi has different price points depending on overhead and there is a broad range. The criteria for each one will be clearly outlined in the newsletter announcing each event or workshop. If you would like to subscribe, please use the link on our website.



Get in touch with Phi

For general inquiries and information:



To contact Britta:



To contact Danielle:



To contact Shylo:



Approximate Clinical Hours:

8:00 am – 5:00 pm

Walk-Ins Welcome!

Book an appointment

9752 Third St

Sidney, BC

V8L 3A4

We book appointments from

Monday to Friday, approximately

8:00 am to 5:00 pm

Book an appointment

9752 Third St

Sidney, BC

V8L 3A4